In 2016 enliven established and facilitated a LGBTIQ+ Community Reference Group (CRG) (serving Cardinia, Casey and Greater Dandenong local government areas.  The CRG was formed in response to a recognition of the importance of consumer/community input to inform member and stakeholder organisations of service improvements. The CRG has responded and provided consumer informed advice, to member organisations and stakeholders including policy and procedure development sensitive to the needs of the LGBTQI+ communities in the catchment.

In July 2019, following broader catchment demand for input, enliven partnered with Southern Melbourne Primary Care Partnership (SMPCP) and Frankston Mornington Peninsula Primary Care Partnership (FMPPCP) to form a regional LGBTQI+ Community Reference Group across the three Primary Care Partnership catchments.

The three organisations are sponsors of this Community Reference Group with enliven being the nominated lead agency and convenor.

The current LGBTIQ+ Community Reference Group (CRG) provides a hub for communicating with, and responding to, LGBTQI+ people and the LGBTQI+ communities in South East Metropolitan Melbourne.

The LGBTQI+ Community Reference Group remit is to maintain effective links and communication with existing Community Advisory Groups across the south east as well as with the LGBTIQ+ community in an advisory capacity in order to enable respectful and meaningful engagement of consumers and to inform high quality, inclusive and respectful services.

A current priority for the CRG is to develop a GP toolkit.  This toolkit is being designed to assist general practices to better respond to the needs of people who are LGBTIQ+ and to take steps to ensure their practices are welcoming to all. The toolkit will be made up of practical small steps to start GP practices on their journey to inclusive practice, or simply for them to check that they have appropriate processes in place. GP’s can later decide whether they wish to enrol to receive full accreditation under the ‘Rainbow Tick’ accreditation, which is the gold standard for practices and provides them with a comprehensive framework to demonstrate their commitment and ability to deliver LGBTIQ+ inclusive services.