SEMPHN Access and Referral

SEMPHN Access and Referral
SEMPHN’s Access & Referral (A&R) work with members of the community, including the providers of services, consumers and others who may care for anyone within our community. A&R provide up-to-date access, information and support primarily to mental health and AOD services, but the team also have knowledge of local community and health supports. Referrals can be made via A&R to the SEMPHN-funded commissioned services, which provide support to hard-to-reach and low-income groups within our communities. Services include Connect – Low Intensity Service for adults, Accessible Psychological Services (API), Mental health video consultations, Residential Aged Care Facilities-psychological support services (RACF), Mental Health Integrated Complex Care (MHICC), BounceBack youth mental health and National Psychosocial Supports.
Business Phone Number
Other contact details
Fax: 1300 354 053 SEMPHN Access & Referral does not provide after-hours or emergency advice or support. In case of emergency, call 000.
Non-standard operating hours
SEMPHN Access & Referral does not provide after-hours or emergency advice or support.
Service Areas in the South East
City of Greater Dandenong, City of Casey, Cardinia Shire
Referral Type
Consent is needed for consumers to receive services. Referral forms can be located on the SEMPHN website: There is also a link on this page which allows a competed referral to be securely uploaded or a referral can be faxed to 1300 354 053. Telephone enquiries regarding referrals can be made to Access & Referral on: 1800 862 363 during business hours.
Eligibility requirement
Adults and young people requiring mental health, alcohol and other drugs (AOD), youth and other community and health related services in the south east.