Mental Health Online

Information
If you are a person with a mental illness and you require assistance with any of the following matters we may be able to assist you, if the legal issue relates directly to your mental illness:

Your rights as an involuntary patient in hospital or in the community under the Mental Health Act (2014)

Restrictive interventions such as electro-convulsive therapy (ECT) and restraint and seclusion. (Please note that for urgent advice about ECT or a visit by a Crisis Assessment and Treatment (CAT) team, you can either telephone our Night Service Advice Line or contact Victoria Legal Aid)

Mental Health Tribunal hearings, including legal representation for people on Community Treatment Orders (CTOs) (please see below)

Complaints about the mental health system, involuntary detention and treatment under the Mental Health Act (2014)

Complaints about health providers or other complaints relating to your mental illness

Human rights and discrimination relating to mental illness

Complaints about police or protective services officers (advice only)

Infringements / fines – where your mental illness contributed to the alleged offence

Family law disputes about children, eg. contact, residency (advice only)

Freedom of information, eg. accessing and correcting information on your clinical file

Privacy and confidentiality

Guardianship and administration orders

Powers of attorney and advance directives

Due to the current lockdown our Night Service is not available until further notice. We will be handling all matters through our Day Service. Call 9629 4422, leave a message and we will get back to you as soon as we can.
Business Website Address
Business Phone Number
Other contact details
1800 555 887 (free call from rural Victoria)
Business Contact Email
Non-standard operating hours
Tuesday to Friday 9am to 5pm
Service Areas in the South East
City of Greater Dandenong, City of Casey, Cardinia Shire
Referral Type
Self or other referrer: Due to the current lockdown our Night Service is not available until further notice. We will be handling all matters through our Day Service. Call 9629 4422, leave a message and we will get back to you as soon as we can. Call and leave a detailed voice message and they will return your call. You may experience delays.
Eligibility requirement
Services available to Victorian mental health consumers or their representatives (with consumer permission to speak on their behalf)