Category:
Information: Al-Anon Family Groups is a recovery program for families and friends who have been effected by someone's drinking. They offer meetings and online resources / publications for support.
Business Website Address: www.al-anon.org.au
Business Phone Number: 1300 252 666
Business Contact Email: alanonvsa@netspace.net.au
Location: Meeting locations - Dandenong, Endeavour Hills, Springvale
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire, Online
Referral Type: Self Referral 10:30am to 5:30pm Monday to Thursday
Eligibility requirement: Person is affected by alcoholism of a relative or friend
Category:
Information: Alateen is a support group for young people who have been affected by someone's drinking. They provide meetings and online resources / publications for support. Alateen Teen Corner is a place just for teens affected by someone else’s alcoholism.
Business Website Address: www.al-anon.org.au/alateen
Business Phone Number: 1300 252 666
Business Contact Email: alanonvsa@netspace.net.au
Location: Alateen members meet in church halls, school rooms or other suitable places (usually in the same building as an Al-Anon group, but in a separate room.) 
Non-standard operating hours: 10:30 am to 5:30 pm Monday to Thursday
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire, Online
Referral Type: Self Referral
Eligibility requirement: Teenagers affected by alcohol
Category:
Information: Alcoholics Anonymous is a Twelve Step Recovery Program, open to anyone who wants to do something about his or her drinking problem.
Business Website Address: www.aa.org.au
Business Phone Number: 03 95295948 24
Other contact details: 1300 222 222 (AA 24 Hour Help Line)
Business Contact Email: info@aamelbourne.org.au
Location: 46 Porter Street, Prahran VIC 3181 (Covers Melbourne and all of Regional Victoria)
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire, Online
Referral Type: Self Referral
Eligibility requirement: We welcome anyone who has a desire to stop drinking
Category:
Information: Australian Vietnamese Women’s Association’s bilingual staff provide an integrated referral process offering diverse treatment options including face to face, telephone and individual case management counselling. An individual client treatment plan with short and long term goals is developed. Brokerage services are also provided to mainstream organisations.
Business Website Address: www.avwa.org.au
Business Phone Number: 03 9546 2699
Location: 19/134 Springvale Road 3171
Non-standard operating hours: Monday to Friday 9:00am to 5:00pm
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire
Referral Type: Contact form available at https://www.avwa.org.au/en/services/health-community-well-being/alcohol-drug-treatment-counselling
Eligibility requirement: Any female member of the Vietnamese community requiring AOD treatment counselling
Category:
Information: Change Life provides psycho-education and counselling support to people who experience mental health challenges. Additional services provided include community support and home visits if required. Sessions are completely bulk billed by medicare.
Business Phone Number: 0421 111 739
Location: GPG GP Clinic, 130 David Street, Dandenong
Service Areas in the South East: City of Greater Dandenong, City of Casey
Referral Type: Self referral, appointment only.
Eligibility requirement: Medicare card holders
DirectLine
Category:
Information: Direct Line provide confidential and immediate alcohol and other drug counselling support via online platforms and over the phone. Support is 24/7 linking clients to SECADA intake for ongoing support. The service provides information about Methadone and other pharmacotherapy as well as referral to specialist family, relationship or group counselling services. Connection to Aboriginal service and services for young people are also available.
Business Website Address: www.directline.org.au
Business Phone Number: 1800 888 236
Other contact details: After Hours Immediate support, 24 hours / 7 days per week
Location: Online based
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire, Online
Referral Type: Self referral. Speak to a DirectLine counselor for on-the-spot information, counselling and referral via telephone
Eligibility requirement: Available to anyone with alcohol or drug related issues, their friends or family.
Category:
Information: Family Drug Helpline and Support Group provide a free counselling service that provides help, information and support to families and friends impacted by someone’s alcohol and drug use. Services include face-to-face meetings, support groups, counselling, training and education sessions.
Business Phone Number: 1300 660 068
Business Contact Email: info@sharc.org.au
Location: Family Drug Support Group: Cranbourne (SECADA), Balla Balla Community Centre: 65 Berwick-Cranbourne Rd, Cranbourne East
Non-standard operating hours: 1st and 3rd Wednesdays of the month 6.00-8.00pm
Service Areas in the South East: Cardinia Shire
Referral Type: Self referral: Phone helpline to register for support group (self referral)
Eligibility requirement: This service is available to adults and young people who have found drugs or alcohol to be a problem in their lives. Support is also available to families.
Monash Health Drug and Alcohol Service
Category:
Information: As part of the SECADA consortium, Monash Health provides assessment and counselling services to those experiencing alcohol or drug issues. Services include assessments, counselling, and Care and Recovery Coordination (CRC).
Business Phone Number: 03 9792 7620
Other contact details: Intake screening with SECADA is required prior to service commencement - contact 1800 14 25 36. Once service has commenced with Monash Health, the above number may be used to contact the service directly.
Location: 122 Thomas St, Dandenong, 3175
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire
Referral Type: Self referral
Eligibility requirement: Adults with drug or alcohol issues living, working or studying in the south east - complexity determined at intake and assessment. Treatment services can be accessed post intake.
Category:
Information: Narcotics Anonymous is for people who want to share their experience of recovering from narcotic use with other people in recovery. Services include their helpline and meetings.
Business Website Address: www.navic.net.au
Business Phone Number: 1300 652 820
Business Contact Email: info@navic.net.au
Location: Betty Day Centre 67 Argyle St, St Kilda
Service Areas in the South East: City of Casey, Cardinia Shire
Referral Type: Self Referral
Eligibility requirement: Narcotics Anonymous are recovering addicts who meet regularly to help each other stay clean and build a new way of life. There is only one requirement for membership, the desire to stop using.
Odyssey House
Category:
Information: As part of the SECADA consortium, Odyssey House Victoria provides face-to-face, online or phone counselling for individuals and families. They also provide family and group counselling and Case Management (known as Care & Recovery Co-ordination) which supports treatment pathways for clients who have multiple and complex needs.
Business Website Address: www.odyssey.org.au
Business Phone Number: 03 9420 7600
Other contact details: Intake screening with SECADA is required prior to service commencement - contact 1800 14 25 36. Once service has commenced with Odyssey House, the above number may be used to contact the service directly
Business Contact Email: odyssey@odyssey.org.au
Location: 660 Bridge Road, Richmond 3121
Service Areas in the South East: City of Greater Dandenong, City of Casey, Cardinia Shire
Referral Type: Self Referral
Eligibility requirement: Adults with drug or alcohol issues living, working or studying in the south east - complexity determined at intake and assessment. Treatment services can be accessed post intake.